📜 Terms & Conditions
Effective Date: 27 June 2025
Welcome to Green Alchemy. By using our website www.greenalchemy.in, you agree to follow the terms and conditions laid out below. These terms govern your access to and use of our website, products, and services. Please read them carefully.
1. Contact Information
For any questions regarding these terms, please contact us at:
📧 Email: aresgreenalchemy@gmail.com
📞 Phone: +91-7569546116
🌐 Website: www.greenalchemy.in
2. Acceptance of Terms
By browsing, purchasing, or using any part of our website, you confirm that you understand and agree to these Terms and Conditions. If you do not agree, please do not use the website.
3. User Restrictions
You must not use our website or services:
- For any unlawful or unauthorized purpose
- To distribute viruses, malware, or harmful code
- To collect data from other users
- To impersonate any person or misrepresent your identity
- If you are under 18 without parental consent
4. Rules of Conduct
When using this site, you agree to:
- Provide accurate, current, and complete information
- Use the products only for personal use (no unauthorized resale)
- Refrain from abusing, threatening, or harassing any person via our platform
- Respect our intellectual property and not copy or misuse our content
5. Disclaimer of Warranties
All products and services provided by Green Alchemy are offered “as is” and “as available” without warranties of any kind — either express or implied — including but not limited to:
- Product suitability for a specific purpose
- Continuous website availability
- Accuracy of product descriptions or content
We do our best to ensure quality, but natural variations and supply issues may occur.
6. Limitation of Liability
Green Alchemy is not liable for any:
- Direct or indirect loss from the use of our website or products
- Health issues that arise from misuse, allergies, or ignoring provided usage directions
- Delays, errors, or third-party delivery issues
Always consult a healthcare provider before using our products if you have medical conditions or allergies.
7. Modifications to Terms
We reserve the right to update or change these Terms and Conditions at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the website means you accept the updated terms.
Shipping and Delivery
1. 📦 Order Processing Time
- Orders are processed within 1–2 business days after successful payment.
- Orders placed on Sundays or public holidays will be processed the next working day.
- You will receive an order confirmation and tracking details via email/WhatsApp once your package is dispatched.
2. ⏱️ Shipping Time & Delivery Estimates
- Delivery within Telangana & Andhra Pradesh: 2–4 business days
- Other Indian States: 4–7 business days
- Remote/Rural Areas: May take additional time depending on local courier service availability
Please note: These are estimated timelines. Delays may occur due to external factors like weather, courier partner delays, or unforeseen circumstances.
3. 💰 Shipping Charges
- Free Shipping on all orders above ₹999/-
- For orders below ₹999/-, a flat shipping fee of ₹50 will be applied at checkout
4. 🌍 International Shipping
Currently, we do not offer international shipping. We are working toward expanding globally and will update our customers once international delivery becomes available.
5. 🚚 Delivery Partners
We partner with reliable logistics services such as India Post, Delhivery, DTDC, and other trusted couriers to ensure safe and timely delivery of your orders.
6. 📦 Damaged or Delayed Packages
- If you receive a damaged package, please take photos and contact us immediately.
- In case of delivery delays beyond the expected timeframe, feel free to contact our support team for assistance.
7. 📞 Need Help?
For any questions about your order, delivery status, or shipping concerns, reach out to:
- 📧 Email: aresgreenalchemy@gmail.com
- 📱 Phone: +91 75695 46116