🔒 Privacy Policy
Effective Date: 27 June 2025
At Green Alchemy, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
1. 📋 What Information We Collect
When you visit or use our website, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Payment Details: Payment method and transaction data (we do not store card or UPI details)
- Technical Data: IP address, browser type, device type, cookies, and website usage activity
- Order Information: Product preferences, order history, and feedback
2. 🧾 How We Collect Your Information
We collect your information in the following ways:
- When you place an order or register on our website
- When you fill out a contact form or sign up for our newsletter
- When you engage with us via email, chat, or WhatsApp
- Through automated technologies like cookies while you browse our site
3. 🧠 How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates, shipping notifications, and customer service messages
- Improve our website, services, and product offerings
- Notify you about promotions, offers, or updates (if opted in)
- Prevent fraud and ensure secure transactions
4. 🛡️ How We Keep Your Information Safe
- Your data is stored on secure servers with encryption protocols
- We use trusted third-party payment gateways like Razorpay for secure payments
- Access to personal data is restricted to authorized personnel only
- We regularly update our systems to maintain security and prevent data breaches
5. 🤝 Sharing with Third Parties
We do not sell or rent your personal data. We only share your information with:
- Trusted logistics partners for order delivery
- Payment gateways to securely process your payments
- Marketing or analytics tools (like Google Analytics) to understand user behavior and improve our services
All third parties are required to maintain the confidentiality and security of your information.
6. ⚙️ Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies via your browser settings.
7. 🧑⚖️ Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails at any time
- Request clarification on how your data is used
For any data-related requests, email us at:
📧 aresgreenalchemy@gmail.com | 📱 +91 75695 46116
8. 🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically for the latest information.